EXTRAPETROLEUM aspires to be a world class organization, committed to:
EXCELLENCE
- Excellent service to our clients.
- Keeping up to date with latest developments.
- Treating each other with the same respect and professionalism as we treat our clients.
- Adherence to confidentiality agreements.
- Full compliance with all appropriate industry regulations and standards.
INTEGRITY
- Being congruent in what we say and what we do.
- Being honest and truthful.
- Being consistent and equitable in applying policies and practices.
- Being accountable and accepting responsibility.
- Continually questioning ourselves whether our behaviour is in line with the company’s values.
COMMUNICATION
- Addressing issues openly, direct and in good time.
- Being approachable and open to constructive feedback.
- Relevant involvement of staff members when decisions are made.
- Constructively making colleagues aware of their behaviour that clash with the values.
TRANSPARENCY
- Communicating the processes through which decisions were reached on all staff-related issues.
- Declaring external interests, gifts and relationships to address conflicts of interest.
- Communicating and making available all updated policies and procedures to all staff members.
- Continuing to make information such as license application procedures accessible to all prospective clients/interest parties.
RESPECT
- Acknowledging and greeting one another.
- Treating each other with human dignity.
- Valuing diversity (e.g. cultural, religious and gender diversity).
- Respect for company resources and company time.
TEAMWORK
- Keeping staff members informed.
- Consulting staff members in decision-making.
- Developing the knowledge and skills of staff members.
- Valuing the roles and responsibilities of staff members.
- Acknowledging contributions made.
- Actively assisting and supporting one another.
